To secure a position in the computer network administration and/or computer system support.

Work Experience

• Yuma Solutions, Tallahasse FL (6/05 - Current)
  IT Specialist
  

• Image API, Tallahassee FL (9/98-6/06)
  Technology Supervisor/Network Administrator
  Responsible for all aspects of computer technical support and supervision of the Technical Support Department. Locally and remotely administered Linux, Windows NT, Windows 2000, Windows XP and Solaris servers. Administrator for corporate Internet and Intranet sites using Perl, PHP and HTML. Administrator for corporate email (Sendmail, Postfix and Exchange) and file servers running NT and SAMBA. General PC support for 200 users including remote locations. Provided first tier technical support for scanners including Kodak 5500, Kodak 9500, Mekel Rollfilm and Microfiche, Sunrise 2000, multiple models of Panasonic and Fujitsu Scanners. Installed and maintained WAN connections. Designed, installed and maintained network infrastructure using Cisco and 3Com routers and switches, Ethernet and fiber connections. Configured and maintained Linux Router Project, Sonicwall and Gauntlet firewalls. Installed and maintained SQL, Oracle with Oracle Application Server, and MySQL databases. Monitored network and servers using Big Brother, MRTG and custom scripts. Worked extensively with Comdial PBX and VMMI Phone System. Recommended and purchased computer hardware and software.

• Open Systems and Networks, Jacksonville FL (9/96-2/19/98)
  PC/Network Specialist
  NT Administrator
  Configured PCs. Installed PC and network equipment (UNIX servers, Cisco routers, DSU/CSU) into a TCP/IP WAN environment which used frame relay, ISDN, standard analog dialup and Virtual Private Networking via the Internet. Provided all levels of technical support in person and via phone for PCs. Provided initial support for networking equipment and basic systems administration of Digital UNIX, SunOS and Linux servers. Major participant in the planning and deployment of a WAN wide upgrade from Windows 3.1x to Windows 95 involving over 200 hosts. Developed processes for the cloning of PCs, installation of and automation of the installation of new software. Wrote online (HTML) documentation for the installation, configuration and troubleshooting of PC software and hardware for use by helpdesk technicians.
  Systems Administrator for Citrix Winframe servers, Windows NT 3.51, and Windows NT 4.0 servers and workstations at both local and remote sites on the WAN. Administration of these servers included the planning and integration of NT networks into a UNIX TCP/IP environment using NFS and providing 24/7 mission critical support for over 250 users. Trained others to perform daily administrative tasks.

• Department of Classics, FSU (8/94-5/96)
  OPS: PC/Mac Technician and Systems Administrator
  Responsible for installation, maintenance, and troubleshooting of both Macintoshs and IBM PCs. Responsible for instruction of the Department's faculty in the use of DOS, Windows (3.x and 95), and Macintosh software packages, including Microsoft Office, Word Perfect, Eudora, Netscape, and Photoshop as well as other less used packages.
  Responsible for the original setup and administration of the Department's Linux server; requiring knowledge of TCP/IP, DNS, NFS, HTML, FTP, shell scripting, and Samba. Responsible for installation of networking and telecommunication hard/software on Unix, DOS/Windows and Macintosh machines. Also responsible for insuring that the department faculty could access the server and the Internet with this software via both the local Ethernet network and FSU's dial-in access. Created the Department's Home Page on the WWW.

• Pizza Hut, Jacksonville, FL (6/94-8/94)
  Delivery Driver, Production and Customer Service.

• Department of Religion, FSU (1/93-5/93)
  OPS: PC Technician
  Responsible for the maintenance of the Department's computers as well as general clerical work.

• Department of Classics, FSU (8/92-5/93)
  Work Study: PC Technician
  Responsible for PC troubleshooting and general clerical work; filing, answering phones, creation of flyers, and typing for professors.

• Microsoft Certified Systems Engineer, May 2006

• Bachelor of Arts in Russian, Minor in Latin, April 1996
  The Florida State University, Tallahassee, FL
  Cumulative GPA 3.139
  

• Summer Program of Russian Language
  St. Petersburg, Russia
  May - July, 1993
  Studied Russian language and culture with native speaking Russian professors while living in a dormitory with both Russian and other international students.

• Three Semesters of Japanese language instruction.

• Additional courses in FORTRAN, C and Navigating the Internet.

• President Tallahassee Astronomical Society for 2003. Vice President Tallahassee Astronomical Society for 2002.

• Experience with DOS, Windows 3.x, Windows 95, Windows NT (3.51 and 4.0 as well as the Citrix Winframe extensions), OS/2, Macintosh, Linux, Digital Unix and SunOS environments. Networking experience in all environments.

• Extensive use of Linux on a daily basis. Familiarity with setup and configuration of IP Masquerading, Multiple NICs, DNS, Firewalling, and Samba.

• Experience in leadership, organization and creativity in the role of Storyteller for a LARP.

• Leadership and organizational skills developed as Vice President of the FSU Russian Club. Main responsibility was the organization of the semesterly talent show.